Our repair centre has been servicing NZ customers since May 2008. We began as a very small team but now we employ more than 40 employees including 20 service technicians.

We carry out 3,000+ repairs each month and service a wide range of Samsung appliances and devices including refrigerators, washing machines, dryers, televisions, home theatre systems, monitors, microwaves, vacuum cleaners, mobile phones, tablets and digital cameras.

We are proud of our nationwide service coverage for handheld devices such as mobile phones, tablets and digital cameras. As for Whiteware and Audio-Visual products, we provide on-site service between Warkworth and Huntly.

Our team works closely with Samsung Electronics New Zealand on a daily basis and strict service standards are in place for us to follow.

Our staff strives to achieve customer satisfaction through good service and high-quality repairs.


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Phone: +64 9 415 7900
Email: sales@samsungnzparts.co.nz

Returns (returns/refund/faulty parts)

Phone: +64 9 415 7900
Email: returns@samsungnzparts.co.nz

Accounts inquiries

Phone: +64 000 0000
Email: accounts@samsungnzparts.co.nz