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Smartphones

Through the Samsung Members app


If you have previously registered your product through Samsung Members, information about your phone’s model, serial

and IMEI number can be found in the “Support” section.


- Launch the Samsung Members app


- Tap Support


- Tap My products



Tap the  next to the product you need the IMEI number for




Through SmartThings Find

  • Click the more options symbol (three dots) next to your device
  • You may be required to enter a verification code

  • Log in using your Samsung Account details

  • Click on IMEI information

      • Your IMEI number will be displayed on the screen




          On the box your product came in

          You can find the IMEI and serial number on the box your smartphone came in. It will be above a barcode. 




          Printed on the device

          Depending on your device, your IMEI, serial number and model number may be printed on the back or beneath the removable battery. For devices with a removable battery, the IMEI number will be in different places depending on your model. It is usually under the battery, printed on the phone near the bottom of the device. The numbers printed on your device are quite small and are sometimes difficult to read. 

          Please note: most newer devices do not have a removable battery. If your device does not have a removable battery, do not attempt to remove it as this may damage the device and void the warranty.


          Dial *#06#

          You can also find your IMEI and serial number through the phone app.


          • Open the Phone app
          • Dial *#06# on the keypad

          • Details about the IMEI and serial number for your device will appear on screen






            Through the settings


            • Open the Settings app


            • Tap About phone or About device



            • Details about your phone number, IMEI, model number and serial number will be displayed on-screen


            Please note: On older devices you may need to tap "Status" to view this information.




            How to find your IMEI, model and serial number if your phone screen is broken

            If your touchscreen is broken or nothing is visible on your screen, you can still access the settings menu of your device by connecting your device to a USB mouse or TV. Follow the steps in our FAQ “I smashed my screen and can’t use the touchscreen. Is there any way to access my data?"




            Use Google Find My Device

            If your device is signed into a Google account, then you can use Google’s Find My Device service to locate the IMEI.

            • Go to Google Find My Device
            • If you are not already signed in, sign in to your Google account
            • If you have multiple devices select the device you want to find more information about

            • Once your phone has loaded on the page, click on the ‘i' icon next to your phone to see your IMEI